Case Studies

Driveway Staining Caused by Old Radiators Cornerstone was instructed by a long-standing partner to investigate and resolve severe driveway staining at a property in Nottingham. The issue occurred after old radiators had been left on the driveway, leading to dirty water and furnox residue leaking onto the surface. This contamination caused visible marks and discolouration

Moisture Intrusion Inspection & Restoration Services Cornerstone was instructed by our partner, a leading energy supplier, to attend a multi-floor commercial property following a prolonged leak from a pipe connected to a top-floor kitchen boiler. The goal was to identify moisture conditions, define the extent of the damage, and recommend a safe, efficient drying and

Carpet Restoration After Soot Damage In March 2025, Mrs Dyer contacted Cornerstone after her carpet was stained with soot following a visit from an engineer. The damage, while localised, left unsightly marks and raised concerns about potential lasting staining. After having no luck with removing the carpet stains with household cleaning products, Mrs Dyer sought

Leak Investigation & Professional Drying Services In February 2025, Cornerstone was instructed under a leading energy supplier to investigate and resolve water damage affecting a bedroom in a Brentwood property. The bedroom wall was visibly stained and wet, while the ceiling was also stained but found to be dry upon inspection. The source of the

Scenario: The tenants of a 1930’s property within a flood area, but who were not directly flooded, reported extensive mould growth. A claim was made and builders attended the property confirming it has been affected and would require extensive stripping and drying etc. An estimated cost of £45,000 was accepted by the insurers. Reason for

Scenario: A 1970’s detached property has suffered from a damp problem to a localised area of the structure over a number of years. Prior to the appointment of Cornerstone, extensive investigations and been undertaken by a variety of professionals without resolution. Reason for contact: To identify the source of the moisture affecting the structure.  

Scenario: A Grade 1 listed timber-framed medical hall dating from 1320 suffered a significant escape of water from a storage tank in the loft area. Extensive damage was noted to the loft, soles area, period bedrooms and ground floor period library dating from the 1500s. Due to the structural status, English Heritage and Local Authority

Scenario: A high net worth property suffered a large scale water loss over a number of days whilst the policyholder and housekeeper were absent from the premises. Affected areas included the first floor bathroom, adjoining bathroom, large utility area to the ground floor, basement fitness studio, changing areas and large internal swimming pool. To assist

Scenario: An investigation by a third party doing contractor reported a long-term leak from the washing machine to the kitchen area had affected the majority of a high value stone floor slab of a high net worth client. They stated the drying process would involve the uplift and removal of the stone floor throughout the

Scenario: Decorations and furnishings were reported water damaged as a result of ‘secondary flooding’ from the recent flooding. Neighbours advised that water damage to the property was a result of floodwater ingress during the event, even though the property did not sugar any specific ingress. Moisture damage was evident on the ground and first floors.