Case Studies

Carpet Odour and Hygiene Concerns at a Dartford Property Our specialist team at Cornerstone was instructed by a leading UK energy provider to attend a residential property in Dartford after an unfortunate contamination incident involving the stairs and landing carpets. Fox faeces had accidentally been walked through the carpeted areas of the property. Although there

We were instructed to assess moisture conditions and develop a commercial flood restoration strategy following an internal flood at a quayside property operating as a Michelin Star restaurant, with bed and breakfast accommodation above. Black-Water Flood Damage to the Restaurant & Bar A reported black-water backflow from a rear drain affected most of the ground

We were instructed to manage an energy provider claim at a residential property in South East London following a leak from the floor above. Water had passed through the ceiling and saturated the kitchen floor, with moisture becoming trapped beneath the lino floor covering. Identifying Trapped Moisture Beneath the Kitchen Floor Our technician attended the

We were instructed to investigate the extent of flood damage at a nursery, mitigate further loss and develop a drying solution that would allow the business to remain fully operational. Major Flood Damage Within the Baby Nursery The nursery operates from a detached 1950s bungalow that has been converted and extended for childcare use. Major

Professional Sofa and Carpet Cleaning Services in Ashford When water damage occurs within a property, acting quickly can help prevent long-term issues and restore affected furnishings to their original condition. Cornerstone was recently instructed by an energy provider to assist a customer in Ashford after a leak from a water tank caused damage to a

Professional Upholstery Cleaning Services in Coulsdon Accidental damage can occur during routine maintenance work, often leaving homeowners concerned about the appearance of their furnishings. The team at Cornerstone was recently instructed by an energy provider to assist a customer in Coulsdon after a dining chair was affected during a power flushing procedure. A hose became

School Hall Drying & Reinstatement During Summer Holiday Closure Cornerstone was appointed to carry out a specialist drying and reinstatement project within a school hall following moisture-related flooring issues. Due to the nature of the environment and data protection requirements, details relating to the school location and wider project specifics remain confidential. The works needed

Overview of the Carpet Cleaning and Water Damage Incident A residential property in Chichester experienced a radiator leak that resulted in localised water damage to a carpeted area. The issue was reported through a major energy provider, who required a professional water damage assessment to determine whether the carpet could be restored rather than replaced.

Overview of the Water Damage Incident A severe ceiling pipe leak caused extensive water damage to a residential property in Richmond, affecting the lounge and landing areas. The water leak led to saturated ceilings, walls and flooring, while repair work left the landing carpet lifted and unsecured. This case required a sensitive, structured approach due

Emergency Carpet Inspection After Water Leak in Kent Property In November, Cornerstone was instructed by a leading UK energy supplier to attend a residential property in Kent following a leak from an immersion heater. The escape of water had affected a carpeted area within the property, and we were asked to carry out a professional

Emergency Water Damage Investigation in a 1-Bedroom Portsmouth Property In November, Cornerstone was appointed by a leading UK energy supplier to investigate and manage water damage at a 1-bedroom flat in Portsmouth. The property had suffered internal flooding following a leak originating from the bathroom, affecting multiple areas within the flat. Our specialist water damage

Driveway Staining Caused by Old Radiators Cornerstone was instructed by a long-standing partner to investigate and resolve severe driveway staining at a property in Nottingham. The issue occurred after old radiators had been left on the driveway, leading to dirty water and furnox residue leaking onto the surface. This contamination caused visible marks and discolouration