Case Studies

School Hall Drying & Reinstatement During Summer Holiday Closure Cornerstone was appointed to carry out a specialist drying and reinstatement project within a school hall following moisture-related flooring issues. Due to the nature of the environment and data protection requirements, details relating to the school location and wider project specifics remain confidential. The works needed

Overview of the Carpet Cleaning and Water Damage Incident A residential property in Chichester experienced a radiator leak that resulted in localised water damage to a carpeted area. The issue was reported through a major energy provider, who required a professional water damage assessment to determine whether the carpet could be restored rather than replaced.

Overview of the Water Damage Incident A severe ceiling pipe leak caused extensive water damage to a residential property in Richmond, affecting the lounge and landing areas. The water leak led to saturated ceilings, walls and flooring, while repair work left the landing carpet lifted and unsecured. This case required a sensitive, structured approach due

Emergency Carpet Inspection After Water Leak in Kent Property In November, Cornerstone was instructed by a leading UK energy supplier to attend a residential property in Kent following a leak from an immersion heater. The escape of water had affected a carpeted area within the property, and we were asked to carry out a professional

Emergency Water Damage Investigation in a 1-Bedroom Portsmouth Property In November, Cornerstone was appointed by a leading UK energy supplier to investigate and manage water damage at a 1-bedroom flat in Portsmouth. The property had suffered internal flooding following a leak originating from the bathroom, affecting multiple areas within the flat. Our specialist water damage

Driveway Staining Caused by Old Radiators Cornerstone was instructed by a long-standing partner to investigate and resolve severe driveway staining at a property in Nottingham. The issue occurred after old radiators had been left on the driveway, leading to dirty water and furnox residue leaking onto the surface. This contamination caused visible marks and discolouration

Moisture Intrusion Inspection & Restoration Services Cornerstone was instructed by our partner, a leading energy supplier, to attend a multi-floor commercial property following a prolonged leak from a pipe connected to a top-floor kitchen boiler. The goal was to identify moisture conditions, define the extent of the damage, and recommend a safe, efficient drying and

Carpet Restoration After Soot Damage In March 2025, Mrs Dyer contacted Cornerstone after her carpet was stained with soot following a visit from an engineer. The damage, while localised, left unsightly marks and raised concerns about potential lasting staining. After having no luck with removing the carpet stains with household cleaning products, Mrs Dyer sought

Leak Investigation & Professional Drying Services In February 2025, Cornerstone was instructed under a leading energy supplier to investigate and resolve water damage affecting a bedroom in a Brentwood property. The bedroom wall was visibly stained and wet, while the ceiling was also stained but found to be dry upon inspection. The source of the

Scenario: The tenants of a 1930’s property within a flood area, but who were not directly flooded, reported extensive mould growth. A claim was made and builders attended the property confirming it has been affected and would require extensive stripping and drying etc. An estimated cost of £45,000 was accepted by the insurers. Reason for

Scenario: A 1970’s detached property has suffered from a damp problem to a localised area of the structure over a number of years. Prior to the appointment of Cornerstone, extensive investigations and been undertaken by a variety of professionals without resolution. Reason for contact: To identify the source of the moisture affecting the structure.  

Scenario: A Grade 1 listed timber-framed medical hall dating from 1320 suffered a significant escape of water from a storage tank in the loft area. Extensive damage was noted to the loft, soles area, period bedrooms and ground floor period library dating from the 1500s. Due to the structural status, English Heritage and Local Authority