Social Housing Landlords

Property Reinstatements

When properties suffer insurable or accidental damage, a fast and reliable reinstatement service is essential. Cornerstone brings together all the required trades under one framework, reducing delays and ensuring every stage is handled efficiently.

We work creatively to minimise disruption to your property and business, unlike other providers who charge room rates or cause unnecessary interruption. We are also transparent about any pre-existing issues, so you know exactly what to expect.

Where specialist services are involved, applicable Guarantees and Warranties are provided for added peace of mind.

Cornerstone Training

Cornerstone delivers bespoke training to help organisations manage damp, mould, and condensation issues with consistency and confidence. Designed for teams handling property defects or social housing stock, our programmes build both knowledge and practical skills.

Training includes tailored presentations and site visits, where staff apply learning using client-provided measuring equipment. Sessions are clear, transparent, and focused on real-world application, with minimal disruption to your operations.

Topics Covered

  • Causes of mould

  • Condensation vs. structural damp

  • Atmospheric conditions

  • Sources of moisture

  • Equipment readings and interpretation

Independent Consultancy Service

Cornerstone’s independent consultancy service gives landlords and property managers peace of mind when dealing with issues in rented properties. At a time when structural health and resident wellbeing are under greater scrutiny than ever, our advice helps you make informed, confident decisions.

As an independent partner, we work alongside your contractors and employees to provide clear, transparent guidance. Our consultancy creates a learning platform that supports better decision-making, while minimising disruption and finding creative solutions that protect both your properties and your tenants.

Independent Certifications & Assessments

Cornerstone provides independent assessments of proposed structural improvements, ensuring they truly benefit the building and its occupants. Our experience shows that some suggested “improvements” can have unintended negative effects, either reducing the performance of other installations or creating issues for residents.

By offering transparent, unbiased evaluations, we help clients make better decisions, avoid costly mistakes, and protect both property performance and occupant wellbeing.

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Independent Retrofit Service

Retrofit projects are designed to improve properties and create healthier environments for residents. However, evidence shows that not all retrofits achieve the desired results, and in many cases, costly re-retrofits are required.

Cornerstone provides an independent retrofit service that evaluates the true impact of proposed installations. While specialist contractors deliver their expertise, our role is to certify how each improvement affects existing elements such as heating, ventilation, air distribution, and occupancy.

By offering transparent, independent assessments, we help ensure retrofits deliver long-term benefits without creating new problems.

Decarbonisation & Net-Zero Journeys

The UK has some of the oldest and most varied social housing stock in Europe, meaning each property type requires a bespoke approach to achieve true decarbonisation and net-zero goals. While energy strategies often focus on retaining heat and reducing energy loss, a one-size-fits-all solution does not work.

With so many different building ages, styles, and construction materials, simply insulating every home is not enough. Cornerstone provides transparent, independent assessments that consider the unique structure and environment of each property, helping landlords and housing providers make smarter, long-term decisions on their net-zero journey.

Independent Property Surveys

Cornerstone has carried out over 3,500 property surveys investigating damp, condensation, and mould. Our data shows that 94% of properties were structurally dry, with issues often linked to internal factors such as ventilation, heating, or occupancy habits.

Every survey follows a bespoke assessment protocol. Even if problems appear repetitive, we assess each property on its own merits to ensure accurate results. Where patterns or trends emerge, we provide insight that can be applied across similar property types or geographic areas.

Our surveys are transparent, practical, and designed to minimise disruption while giving you the clarity needed for better decision-making.

Professional Services FAQ

Cornerstone offer a range of independent consultancy and training services bespoke for housing associations, loss adjusters, private landlords and more, but you may have some further questions to fully establish what can be done in the selected property.

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50 Word Tips

 

April

 

Mould on surfaces tends to emit a pattern that aids understanding “why there and not over there”? Spores are in the air all the time and they need a stable period to settle and develop hence, opening windows and doors across the property for a short time serves to break the cycle and reduce the outbreak potential.

Tip: Air ‘circulates’ a room with corners being less mobile hence spores tend to reside where its cooler and less disturbed leading to the patterns witnessed. Changing the air during the winter can enable drier air to enter and replace the wetter internal air.

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