
Fire and Smoke Restoration
Fire Damage Restoration Experts
We fully understand that when a property has suffered fire and smoke damage, this can be a very traumatic time as your home no longer feels the same. Plus, if you have to move into temporary accommodation, this can introduce uncertainty and doubt. It is our aim to clean up and restore your home to pre-fire condition, with as little additional disruption as possible and we will focus our efforts on clearing up and helping you to return your home as soon as possible.
Unfortunately, fire damage results in a wide range of severity – from minor soot and smoke damage to complete structural damage of the building and its contents.
At Cornerstone, we pride ourselves on our fire restoration services where our fire damage experts carry out the necessary inspections to fully understand the extent of the damage of a property and put together an immediate and timely plan of the fire damage cleanup and restoration process to ensure the work is undertaken as quickly as possible.

Why Choose Our Fire Restoration Services
Trusted Restoration Partner
Speed & Urgency
Our goal is to restore your property as quickly as possible to its pre-fire condition. We give our customers precise time schedules so you’re always kept in the loop.
Minimising Disruption
We will do all we can to limit the disruption and impact on the lives and routines of the occupants. Cornerstone work with you.
Secondary Damage Prevention
In the case of a fire and smoke damaged property, there is a chance that soot particles can affect your fire damaged property and personal effects. Our UK technicians will do their utmost to limit your home’s secondary damage.
Looking After Interests
We take appropriate steps to properly take care of your personal items. We will store unaffected and specially cleaned items off-site until the structure is ready. We will do all we can to reduce the loss items like furnishings, artwork and records etc.
Health & Safety
It is of utmost significance to us to ensure the safety of the inhabitants. We will evaluate your property’s condition with a full risk assessment and take appropriate action.
Communication
The key to our fire restoration process is to have an open line of communication with loss adjusters and tenants. At every phase of the recovery process, we have dedicated claims managers who update our clients. You will always be up-to-date on what is occurring from the initial assessments to completion.
Fire and Smoke Damage Cleaning Services
As an independent provider of fire damage restoration services, we understand that no two incidents of fire, smoke and heat damage are the same – the overall damage sustained is always different, however our experts recognise that the professional manner and approach of the damage management practitioner must be the same for all cases.
The primary fire damage restoration process is to return the damaged property to its pre-existing condition. Some of our fire and smoke cleanup services consist of carpet cleaning, odour removal and work to prevent further structural damage to the property – this is without compromising the environment and health and safety. Our fire and smoke cleaners also minimise resultant secondary damage and ensure we work within a pre-specified timescale and costs, so that insurance companies and loss adjusters can get the tenants back in to their property quickly, reliably and cost-effectively.
Our Fire Damage Restoration Process and Approach
We consider the structural integrity of the property
We will not enter the property without the consent and instructions that the property is safe from the local authorities and emergency services.
Structural damage can be caused by fires, and without a structural evaluation, you must not enter the estate. Please be conscious of your environment and wear personal protective equipment if you have permission to enter the affected areas.
We consider your electrics
A property damaged by fire is at high risk of having issues with the electrical system. We suggest that you have your electrics inspected by a skilled specialist at the first chance.
Failure to evaluate the system and take any measures needed to make the system safe could lead to a secondary fire.
Safety first
A lot of chemicals and smoke particles are released into the atmosphere when a fire happens.- these chemicals are extremely hazardous and are going to be absorbed into your lungs. Fire damage needs early attention from the expert to minimise the harmful effect and keep in line safety standards.
The result of the fire and release of chemicals in the soot (where particles have settled) and the smell (where particles stay in the air and in textiles) and these are likely to have traveled throughout the property and will now reside in any cracks and crevices.
Our Fire Damage Cleaning Services
- Emergency call out – electrics assessments / boarding up
- Structural cleaning – preventing secondary damage
- Structural drying – dealing with the extinguishing of a fire and the reactive outcome with soot particulate
- Smoke odour removal – specialist tools and rapid response
- Fabrics and general contents – dry cleaning to off-site storage
- Specialist assessments of contents – fine art / document retrieval and storage / period furniture
- Full reinstatement (reconstruction) – where requested

Cornerstone’s Fire Damage Cleaning and Restoration Specialists’ primary objective is to deliver a 24 hour emergency fire damage restoration service to domestic and commercial properties.
Our team have in excess of 30 year’s experience dealing with fire mitigation and restoration for insurance companies, loss adjusters and private tenants.
Fire & Smoke Damage FAQs
How soon can you respond after I report a fire or smoke damage?
We aim to provide a 24‑hour emergency response for fire and smoke damage restoration. Our teams assess the situation, secure the property (e.g. boarding up, “making safe”), and begin mitigation work as soon as it is safe to do so.
What kinds of damage do you repair beyond visible fire and smoke?
Besides repairing charred walls and ceilings, we address secondary damage such as soot penetration, smoke odour absorption into fabrics, corrosive residues, and moisture damage from firefighting efforts. We also manage structural cleaning, contents recovery (fabrics, furniture, décor), and full reinstatement if required.
Will you handle dealing with my insurer and loss adjusters?
Yes! We work closely with loss adjusters and insurance companies throughout the restoration process. We provide cost and time estimates, detailed reports, and regular updates, so that you don’t have to chase them.
Can all my furnishings and personal items be saved?
While we can’t guarantee every item is salvageable, we perform specialist cleaning, off‑site storage, and restoration assessments (for paintings, documents, period furniture, etc.). Our goal is to reduce losses and preserve as much as possible.
Is it safe to re‑enter the property during or after restoration work?
Safety is a priority. We only allow entry once structural integrity is assessed and electrical systems are judged safe. During the restoration process, we implement protective measures, air quality controls, and risk assessments to safeguard occupants and workers.
Do you have a question about our fire & smoke restoration services?
Speak to a member of our team today!
Fire & Smoke Restoration UK Specialists
Fire & Smoke Restoration UK Specialists
Head Office
Cornerstone Management Services Ltd
24 Picton House, Hussar Court
Westside View
Waterlooville
Hants
PO7 7SQ
Midlands Office
Call Us
02392 009 270Email Us
enquiries@cornerstone-ltd.co.ukOur Cornerstone Case Studies.
Cornerstone have experience in dealing with a variety of issues across the UK, and are trusted by leading housing associations, loss adjusters and more.

£37,000 Cost Saving for Insurance Company
Scenario: Decorations and furnishings were reported water damaged as a result of ‘secondary flooding’ from the recent flooding. Neighbours advised that water damage to the property was a result of floodwater ingress during the event, even though the property did not sugar any specific ingress. Moisture damage was evident on the ground and first floors.

Multi-Disciplined Approach to Damp Problem
Scenario: A 1970’s detached property has suffered from a damp problem to a localised area of the structure over a number of years. Prior to the appointment of Cornerstone, extensive investigations and been undertaken by a variety of professionals without resolution. Reason for contact: To identify the source of the moisture affecting the structure.
Some Of Our Clients.
We work across a range of industries from Insurance Companies to Housing Associations, and Private Landlords to Local Councils.




















