Recent flooding in Gloucestershire has caused a lot of damage in the area. Gloucester, Cheltenham and Tewkesbury are affected, but the outlying areas with their terrain make the entire county susceptible to flooding.
Our claim managers are dedicated to making sure you receive the very best care, throughout the flood damage remediation. You need the water damage repaired with as little impact as possible on your daily routine.
Our dedication to clear communication helps to make sure that you are fully up to date with timescales and progress during the cleanup process.
We will ensure the affected property is safe to inhabitant for all, including the family pets. We will do our utmost to help you maintain a normal life and stay in your home during the flood damage restoration, but can aid you in finding alternative accommodation, when necessary.
Loss of personal effects is always a concern, which is why we focus on minimising the risk to precious and sentimental items
Advanced drying techniques will be employed by our technicians, that will restore the water damaged areas, reducing the risk of secondary damage such as mould. If you have suffered flood damage in Gloucestershire and need an assessment, contact one of our team today. Our 24-hr emergency claim process provides estimates of the damage, any safety risks and probable timescales for the necessary work and cleaning.
We aim to get your home back to a liveable condition as soon as possible. Our customers are given accurate timescales on how long the process will take to complete
Our aim is to cause as little disruption as possible to your routine during the remediation.
Our highly skilled technicians will endeavour to limit further damage to your property. Flood-damaged properties have the prospect of mould, which can affect your personal effects and home.
We will take the appropriate steps necessary to look after your possessions, safely storing unaffected and specially cleaned items off-site until the structure is ready. We will do everything in our power to minimise the loss of items such as upholstery, artwork and documents etc.
Making sure that the occupants are safe is of paramount importance to us. We will make assessments on the condition of your property and will carry out appropriate actions.
Keeping open lines of communication is key to our restoration process. We have dedicated claims managers that will update our customers at every step of the restoration process. From initial assessments to completion, you will always be in the loop.
When you experience a flood in your home, your first consideration must be safety.
Water seeping through walls and cracks can make your electric system hazardous. Get the system checked as soon as possible by a Qualified Electrician. The electrical system could require a ‘temporary electrical supply board’ to allow electrical functionality in the property. Normally we’d install close to the existing consumer unit.
Sewage or drain water can contain harmful contaminants. Anyone living in the property with a low immune system should consider moving temporarily to a safe location. Consider closing off and avoiding the area, if only a small area of the home is damaged. This reduces the possibility of cross-contamination to other areas of the house. Depending on the level of contamination, cleaning should be completed by professionals and the cleanliness confirmed with appropriate testing.
Escaping water always takes the path of least resistance and will, therefore, travel into areas that might not be noticeable straight away. The cause of the leak or flood must be addressed and fixed prior to undertaking any restoration works, leading to lasting damage and mould. Soft furnishings such as carpets and sofas will absorb moisture and stay damp for a considerable amount of time. Therefore the removal of these items as quickly as possible after flooding is essential. If you are likely to submit an insurance claim, please check with the insurance company before taking any action such as removing furniture prematurely before a representative has attended your home, as failure to do so may cause problems with your claim.
Water damage from clean water is typically caused by burst or leaking pipework or if a tap has been left on inside the house, causing flooding.
This classification can be caused by malfunctioning appliances such as washing machines or dishwashers. In some cases it can be caused by fish tanks. Grey water will have either micro-organisms, contaminants or detergents.
Can pose a serious health threat and will have severe levels of contaminant that are often found in sewage water and river water.
Classifications can change due to the amount of time that the water has resided in the property.
If you would like more information regarding our Flood Restoration service please get in touch with our expert team today.
Our priority will be to assess your home in line with health & safety requirements and to make sure that the area is safe for you.
We will take a methodical approach and will look to minimize the extent of the water damage to your home. Secondary damage such as mould can be a by-product of water damage and we will take the appropriate actions to stop this from happening.
Our technicians have an extensive range of drying equipment at their disposal and will take the most appropriate and effective methods to dry your property. All our efforts will be on mould preventatives, making your home dry to the levels it was before the incident.
All the decisions we make are based on minimising the impact on you the occupant’s lives. We understand that a home suffering water damage can be stressful and hence is why we are committed to restoring the affected areas as quickly and discreetly as possible.
Each deployment decision will include the materials affected, the living conditions of the insured and business continuity of the commercial outlet. Electrical power will also be considered with remote operations being utilised where required.
All water damage claims that have undergone a drying regime will result in a formal Drying Report being issued that will detail the readings taken to confirm the pre-incident level of dryness has been achieved.
We always learn the affected structure type, what and where is damaged, how it is used on a daily basis and how you can continue your everyday lives. Following this, we then look to implement the above to uphold the desire for a speedy resolution.